Chapter 305, signed into law by Governor Patrick in August of 2008, included a number of provisions that were supported by the Consumer Health Quality Council and HCFA. One of those requires all hospitals in MA to have Rapid Response Methods (RRMs) by which hospital staff, patients and family members can activate an immediate response if they believe a patient’s health is deteriorating.
Thanks to HCFA’s quality intern Margot Schwartz, there is now a webpage on the HCFA website with information about Rapid Response Methods, an overview of information about MA hospitals’ RRMs that was gathered by the Rapid Response Workgroup of the Consumer Council, and more in-depth write-ups about two hospitals’ RRMs.
We would like to add more information from individual hospitals, including details about their RRMs and how they educate patients and families about them. Please contact Deb Wachenheim with any questions or to provide information about a hospital’s RRM. A thank you for all of this work also goes to Keely Sayers, Ken Farbstein, Kim Slack, Lee Weinstein, and Alec Ziss.