The Massachusetts Consumer Assistance Program (Mass. CAP), led by Health Care for All and Health Law Advocates, launched an outreach and education campaign training on March 15th to educate communities in Massachusetts about their new rights and responsibilities under the Affordable Care Act (ACA).
The campaign will focus its attention on limited English-speaking communities in Massachusetts, but will not only focus on this population. The Mass. CAP is partnering with ten community-based organizations throughout the state to assist with the campaign. (See below for list of CBO partners.)
Twenty individuals representing the ten regional partners came together for a full-day training that provided attendees with information about the Consumer Assistance Programs and Affordable Care Act implementation in Massachusetts. Representatives from the Executive Office of Health and Human Services were also in attendance.
Kate Bicego, Consumer Assistance Program Manager at HCFA, developed a rich and enthusiastic dialogue with the participants during most of the day. HCFA presented on the main provisions Massachusetts’ 2006 health reform law and the ACA, while HLA gave the regional partners and overview of the free legal services they offer clients seeking assistance filing insurance appeals and grievances.
A small group exercise was held in order to identify issues and concerns that were in the minds of the participants with regard to ACA implementation. Some of the concerns and questions voiced during the training were:
a) Benefits, costs, and eligibility
b) The level of confusion and misinformation regarding the ACA already present in different communities
c) How to effectively reach immigrant communities
d) Investment in community-based outreach, education and enrollment assistance
d) Populations’ transition processes to new coverage options
e) Reconciling the national and state individual mandates
We look forwarding to working with the ten regional partners over the next few months to ensure ACA implementation in Massachusetts is a success!
REGIONAL PARTNER ORGANIZATIONS: La Alianza Hispana (Roxbury, Boston); Centro Las Americas (Worcester); Cooley Dickinson Hospital (Northhampton); Ecu Health (North Adams); Greater Lawrence Community Action Council (Lawrence); Joint Committee for Children’s Health Care in Everett (Everett); Massachusetts Alliance of Portuguese Speakers (Cambridge); Outer Cape Health Services (Provincetown); PACE, Inc. (New Bedford); and, Stanley Street Community Health Center (Fall River).