Health Care For All is getting the word out that our free HelpLine is available to assist Massachusetts residents with insurance issues following the Marathon attacks. The HelpLine counselors are unparalleled in their understanding of our health care system and the programs available and stand ready to answer questions in English, Spanish, Portuguese and Italian.
Yesterday morning HCFA Executive Director Amy Whitcomb Slemmer appeared on NECN (click to watch) to talk about these important issues.
People are encouraged to contact the HelpLine and Health Law Advocates through our toll free number 1-800-272-4232 if they need assistance.
Health Care For All wants Boston Marathon runners, spectators, family members or anyone affected by last week’s violence to know they have a partner and free resource available if they are struggling with health care coverage issues. We want people to be able to concentrate on healing rather than worrying about their health care coverage, and we stand ready to help anyone who needs assistance to navigate the complexities of any insurance issues.
In addition, if patients or consumers find that they need legal assistance, our partners at Health Law Advocates provides free assistance with payment plans, coverage denial appeals or respite from crushing medical debt.
Coverage following the attacks raises a number of important policy issues. The Georgetown Center on Health Insurance Reforms posted a comprehensive post looking at these concerns (thanks to Community Catalyst’s Health Policy Hub for cross-posting). The discussion looks closely at issues like coverage limits, benefit exclusions, and cost-sharing challenges. Already we are hearing about variations in coverage of prosthetics by different insurers.
This work is at the core of our mission, and it is our privilege to assist people affected by last week’s events to alleviate concerns that might distract them from healing and reclaiming the health they enjoyed before the Marathon.