Connector Update on Temporary Coverage for People Seeking Subidized Insurance

Connector Executive Director Jean Yang called it “a backup to the backup” in a Boston Globe article about plans in process to prevents gaps or delays in coverage despite major dysfunction in the state’s online eligibility and enrollment processing system.

On late Friday, MassHealth and the Connector released more information about the temporary coverage plan:

We recently informed you of the coverage extensions that apply to members enrolled in Commonwealth Care, Medical Security Program or the Insurance Partnership program allowing members to retain their current coverage through at least March 31, 2014.  As you know, the priority of the Health Connector and MassHealth is to ensure that everyone seeking insurance coverage has access to coverage without gaps or delay.

We are currently experiencing some delays in processing applications through our new system, and are aware that some applicants who are not currently enrolled in any subsidized health insurance program may need access to health care coverage starting on January 1. We are working to process those applications and prioritizing applications from those who are not currently enrolled in any subsidized health program. Please be advised that any individuals not currently enrolled in any subsidized health program who have applied for subsidized coverage, and whose applications we have not been able to process, will have access to temporary coverage until we are able to process their applications and make final eligibility determinations. Individuals whose applications were submitted prior to December 31, 2013, will receive this temporary coverage starting January 1, 2014.

In an effort to provide further clarification on this temporary coverage option for you and those applicants you assist, we have prepared and attached the following materials:

Individuals receiving temporary coverage or providers with questions about this option can call MassHealth Customer Service at 1-800-841-2900 (TTY: 1-800-497-4648) for more information.


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